The concept of IS success is problematic and can be interpreted in different ways (Caldeira & Ward 2002). For example, Brabander and Thiers (1984) defined IS success as related to the efficiency of the IS itself in meeting the requirements. IS success is also often associated with the benefits gained from the IS compared to the cost to acquire the IS (Ives, Olson & Baroudi 1983). However, cost–benefit analysis to measure IS success is difficult and previous Continue reading Information Systems Success